Essential Responsibilities & Authority
Report for work at assigned time(s); break and leave at assigned time(s).
Repair assigned vehicles in accordance with Lexus’ guidelines.
Check completed work to ensure that it meets Lexus and WSL quality standards.
Work safely; comply with all safety rules.
Maintain and properly safeguard all shop tools and equipment and all personal tools.
Dispose of all wastes properly —particularly any special or hazardous wastes.
Report any accidents immediately.
Assist other associates as needed and/or directed by management.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Compliance:
Carries out responsibilities in accordance with WSL policies, Lexus operating standards, and applicable federal and state laws.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Critical Competencies:
1. Demonstrate mechanical skills.
2. Demonstrate knowledge of body repair practices and techniques.
3. Demonstrate proper use of personal protective equipment.
4. Is able to read and understand Material Safety Data Sheets for products used in processing.
5. Is able to communicate effectively – orally and in writing.
6. Understand body shop productivity measurements.
Key Measures:
(The following measurement methods are intended to provide the jobholder with a sound basis for assessing the performance of the jobholder in this position.)
Performance Achievement
Percent of Self-Development Tasks achieved.
Productivity
Number of comebacks compared to vehicles repaired (Monthly and YTD).
Score on internal Quality Control Audits.
Number of accidents recorded on the OSHA 200 Log (Monthly and YTD).
Customers
Satisfaction of management and customers with repaired product (finish, paint, accessories, etc.).
Satisfaction of management and customers with repaired product delivery time.
Leadership
Education and/or Experience:
High school diploma or general education degree (GED); plus one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, and Registrations*:
Has a valid driver’s license. Is legally able to work in the United States
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential responsibilities of this job. While performing the duties of this job, the associate is regularly required to talk; hear; stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The associate frequently required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The associate must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the essential responsibilities of this job. While performing the duties of this job, the associate is regularly exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually loud.