Loaner/Rental office Representative


Bluebonnet Ford Lincoln - Service
New Braunfels‎ , Texas

About Us

Kahlig Auto Group is an industry leading automotive retailer comprised of 12 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides superior experience in sales, service, and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.

Bluebonnet Motors is looking to add a loaner car associate in our growing service department to help manage the constant flow of loaner vehicles and increased customer volume. 

Benefits

  • 401(K) Plan
  • Medical Plan
  • Dental Plan
  • Life Insurance
  • Paid Vacation
  • Paid Sick Days
  • Employee Purchase Plans
  • Promote from within

 

Key Responsibilities

  • Responsible for creating contracts, properly explaining the loaner vehicle process to customers, obtaining required documentation, managing the fleet, and coordinating pick up/delivery when applicable.
  • Perform walk-around inspections with customers before and after a vehicle is loaned.
  • Providing Excellent Customer Service to our customers and employees regarding loaner vehicle needs/expectations.
  • Ensure vehicles are clean, maintained, and fueled at all times.
  • Schedule customer reservations in a timely manner.
  • Prep and stage vehicles prior to delivery
  • Work directly with the service advisors and manage wait time expectations

 

Qualifications

  • Valid state of residence driver's license
  • Required to pass a hair folicle drug test and criminal background check

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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