Service Assistant

North Park Chevrolet Of Castroville
Castroville, Texas

North Park Chevrolet is the highest rated Chevrolet Dealership in the San Antonio area and Chevrolet's Dealer of the Year. As a member of the Kahlig Auto Group, we pride ourselves in honesty, transparency, and above all, customer satisfaction. Our enormous increase in business has drastically increased both our customer count and our pre-owned inventory. This has led to a surge in service opportunities.

We are looking to add top quality individuals to add to our Service Team to handle this rapid increase in traffic. We want premium, educated, and professional applicants looking for a long-term career and advancement in the automotive industry. The Service Assistant is considered a steppingstone to our Service Advisor position and is an excellent way to gain the experience necessary for success.

Job Responsibilities

  • Greet customers promptly and courteously
  • Customer vehicle pick up and delivery
  • Assist Service Advisors with vehicle inspection and RO write up
  • Deliver vehicle from Service Drive to proper technician or staging area
  • Observe upselling of additional services using low pressure, high integrity methods
  • Adhere to policies on vehicle care and operation
  • Assist Service Advisors with customer follow up and notifications
  • Inspect repair quality and ensure all work is complete
  • Assist customers with check out and vehicle delivery
  • Observe and learn from Technicians to be able to provide proper explanations to customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards


  • High School diploma
  • College Degree preferred but not required
  • Must work well in a team environment
  • Efficiently operate a computer
  • Proper use of grammar and vocabulary
  • Must be punctual
  • Professional appearance
  • Must pass hair follicle drug test
  • Valid Texas driver's license
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