BDC Internet Coordinator - North Park Subaru of Dominion


North Park Subaru of Dominion
San Antonio, Texas


Last Day to Apply: December 31, 2021

BDC Internet Coordinator – Automotive

We are looking to expand our Internet department to increase internet and showroom traffic. We need applicants looking for a long term career and advancement in the automotive industry.

- HOURLY PLUS BONUS

Responsibilities:

  • The Sales BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information. Essential Duties as following;  
  • Handle all guest inquiries with a focus on 100% guest satisfaction.  
  • Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect.  
  • Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.  
  • Maintain and communicate exceptional product and inventory knowledge to our guests.  
  • Gather and track all guest data as directed; accurately enter into BDC database.  
  • Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.  
  • Work in close proximity with other Sales BDC Representatives in a team based environment.  
  • Facilitate timely follow up on all internet leads as directed by management and/or procedures.  

Qualifications:

  • Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.  
  • Proficient in writing skills.  
  • Proven customer service track record or obvious desire to provide next level customer service.  
  • Comfortable in a high paced environment (all while actually ENJOYING your job!!!).  
  • Pass drug testing, background investigation/interview and pre-employment assessment.  
  • High school diploma/GED
  • Must have valid driver license

Benefits

  • Medical and dental
  • Life and disability
  • 401(k)
  • Paid vacation, sick, holiday and a wellness program

We are an Equal Opportunity Employer.


About
Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.

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