Business Development Representative (BDC) - North Park Lincoln


North Park Lincoln
San Antonio, Texas

Business Development Representative (BDC) - North Park Lincoln

North Park Lincoln is hiring Agents for our BDC. The BDC is responsible for responding to all online inquiries, as well as following up with potential customers through phone and email.

The ideal candidate is organized, well written, and capable making and receiving a high volume of phone calls on a daily basis. Candidates will also need to be comfortable with basic addition and subtraction as necessary to follow pricing guidelines. Day-to-day task are completed on a state of the art CRM system, as well as using Microsoft Office, so basic-intermediate computer skills are necessary.

Responsibilities

  • Field Inbound / Outbound Calls and generate service appointments with customers that contact our dealership via the Internet or Phone.
  • Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.
  • Constantly looks for opportunities to improve dealership performance.
  • Utilize management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
  • Complete quotes; return email/voicemails, as well as other administrative functions.
  • Follow up with existing and potential customers to generate appointments.

Benefits

Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer.

About

Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.

Join our team today!

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