Sales/ Service Customer Follow-up - North Park Subaru


North Park Subaru
San Antonio, Texas


Last Day to Apply: September 20, 2023

Sales Consultant – Automotive

Job Description

If you have what it takes to excel in a fast-paced, high-volume sales environment, then our dealership has a place for you. We are seeking highly motivated, results-driven phone sales follow-up pros for New Car Deliveries and Service vehicles. In this position, you will talk with clients through the after sales process, from delivery process to introduction to service. Along the way, your stellar attitude and customer service skills will be used to follow-up with service customers, Our 100% Customer satisfaction will secure customers for life.

 Job Responsibilities

  • Understand and implement dealership follow-up sales process
  • Next day follow-up on all New Car deliveries (from new client prospecting to vehicle delivery)
  • ask new owners about delivery experience
  • Review, update and manage daily inventory reports
  • Create and execute strategies for increasing Customer satisfaction
  • Prepare and review monthly follow-up list
  • Maintain Customer Service Index, Gross Average and monthly units to dealership standards
  • Work closely with New car and Service Managrs

Education and/or Experience

Experience, education and prior sales training are a PLUS.

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer.

About

Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.

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