Subaru Star Delivery Specialist Responsibilities:
• Preparing and inspecting the new Subaru vehicle prior to delivery to ensure the vehicle is ready to deliver to the customer.
• Setting a realistic expectation with the customer of the length of the delivery process and offering the availability of a Love-Encore delivery.
• Assist consumers in personalizing their Subaru vehicle technology settings.
• Perform a detailed delivery to the consumer including a through explanation of the proper operation of the Subaru vehicle features and all documentation and resources available to them.
• Explain and enroll customers in Subaru STARLINK services.
• Schedule the first Service appointment.
• Perform Love-Encore deliveries with customers to address and solve lingering functionality questions subsequent to the purchase to ensure customer satisfaction.
• Update the retailer customer contact points with current Point of Purchase material.
• Utilize and maintain resources at the retailer to assist in technology related questions and provide information support to teammates.
• Assist the Subaru Service department with customer technology questions and concerns on the service drive.
• Deliver an exceptional Subaru experience in all customer interactions
Benefits:
Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer.
About:
Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.